Customer.io Certified Partner

We help businesses turn Customer.io into a revenue-generating machine.
Better emails. Smarter automations. More conversions. Less churn.

Your customers are waiting to hear from you. Let's make sure they actually listen.

Book a free consultation →

Not a sales call—you talk, we'll listen—then we'll come back to you within 48 hours with our best ideas on how to grow your business.

Or send us a message.Customer.io Campaign Example

Companies we've had the privilege to work with:

You're using Customer.io. Now what?

Here's the thing: Customer.io is incredibly powerful.

Multi-channel messaging, behavior-based triggers, beautiful automations—it can do it all. But most businesses barely scratch the surface.

That's where we come in.

We're specialists in Customer.io. We know every feature, every trick, every workaround. And we use that knowledge to build customer journeys that actually work—ones that get opened, get clicked, and get results.

Whether you're just getting started or you've been at it for years, we'll help you send the right message, to the right person, at the right time. Every time.

What we'll do for your business

Less guesswork. More growth.

1. Increase Your Revenue

Stop leaving money on the table. We build automated campaigns that turn browsers into buyers and one-time customers into loyal fans. Welcome sequences, abandoned cart flows, upsells—we've got you covered.

2. Reduce Churn (Finally)

People leave when they feel ignored. We create engagement strategies that keep your customers happy, active, and sticking around longer. Because keeping a customer is way cheaper than finding a new one.

3. Get Better Conversions

Your messages are only valuable if people act on them. We optimize everything—subject lines, timing, personalization, the lot—so more people do what you want them to do.

4. Save You Time

Manual processes are killing your team's productivity. We automate the repetitive stuff so your people can focus on the work that actually moves the needle.

5. Make Sense of Your Data

56% of marketing teams struggle with reporting and attribution. We connect the dots between your tools, clean up your data, and give you insights you can actually act on.

Our approach is simple

Step 1: We Listen
Tell us about your business, your customers, and your goals. No pitch decks, no pressure—just a conversation.

Step 2: We Audit
We dig into your current setup. What’s working? What’s broken? Where are the quick wins? We find them all.

Step 3: We Build
Custom strategies. Beautiful campaigns. Smart automations. Built specifically for your business—not copied from a template.

Step 4: We Measure
What gets measured gets improved. We track everything, report on what matters, and keep optimizing until the numbers speak for themselves.

Meet NerveCentral

We're a small team with a big focus: helping you get the most out of your customer engagement.

Our goal is simple—deliver an incredible experience for you AND quantifiable results that increase your profits. No fluff. No vanity metrics. Just real outcomes you can take to the bank.

We're specialists, not generalists. Each person on our team brings deep expertise in a specific area—strategy, automation, design, data—so you get focused attention from people who actually know their stuff.

Think of us as an extension of your team. We're here to squeeze every last drop of revenue out of your website and marketing campaigns. And we'll have a good time doing it.

David Crowther
Book a free consultation →

On our call, you'll be speaking with David Crowther, founder of NerveCentral.

Our initial consultation is not a sales call—you talk, we'll listen—then we'll come back to you within 48 hours with our best ideas on how to grow your business.

Nice things people have said about us ...

Stop Searching. Hire NerveCentral.

Our company needed a strategic partner to help us build out our Customer.io profile, campaigns, and segmentation. We have been impressed with David and NerveCentral's ability to digest the information we throw at them, keep everything organized, and drive implementation and progress. We would recommend NerveCentral to anyone who needs a trusted and strategic partner to get up and running with Customer.io.

Everett Wolf
CEU Matrix

NerveCentral did a fantastic job in building out my email automation, perfectly worded emails triggered at the right time in the customers' journey. We have seen open rates between 55-70% with click-through rates of up to 20% which are astonishing figures.

George Taylor
Frive

Expertise in Customer.io

NerveCentral's help in migrating emails out of our internal system and into Customer.io has been invaluable. Their advice and guidance on best practices for event data was very helpful to our engineering team. Additionally, their knowledge about Customer.io specifically has been crucial as we were setting up all our email flows. NerveCentral is a pleasure to work with and we highly recommend their services!

Pooja Pradhan
AIRE Health

Excellent work from the team at NerveCentral

David is very professional and good at what he does. I'd recommend him for setting up email sequences for Customer.io. His delivery was on schedule, and all feedback provided was taken on board and incorporated.

Tayo Ademolu
Translayte

Just wanted to say thank you for your help and output during Black Friday week. I appreciated your independence, alacrity, efficiency, and overall executional excellence. Looking forward to our continued collaboration!

Robert Brotherton
Plus Body by Julia Haart

Dynamic and Adaptable to our Moving Goal

We came to NerveCentral with a brief that ended up changing many times on short notice - David was flexible and experienced in dealing with all the moving parts and helping us focus in on what was needed. Great communication through loom videos and managing our different timezones. Really grateful for his guidance in getting everything set up and rolling with everything we threw at him!

Kevin Rassool
High Impact Athletes

This is my second time hiring NerveCentral, the first being for an email drip campaign. Both times, they have delivered top-notch work in a collaborative environment. They established clear expectations for our work together and make the process of requesting revisions very easy. Will definitely be hiring NerveCentral again as my business grows!

Jared Judge
Dream City Music

Marketing Campaigns Made Easy by NerveCentral

It's been a pleasure working with David. David's knowledge of Customer.io has been invaluable to us at AIRE and his ability and willingness to keep up with the dynamic nature of a startup is highly appreciated.

Aastha Sharma
AIRE Health

Great Experience

We've had a great experience with David and look forward to working with him in the future. He has delivered all tasks as asked at a very professional level. It is really nice working with him because he has both technical expertise in customer.io and a marketing mindset.

MacGregor Lennarz
Gyna

NerveCentral did an exceptional job on our drip campaign. Not only did they write amazing copy, they also implemented the mechanics of the drip campaign for us. I would recommend NerveCentral to anyone looking to set up an automated marketing lead strategy/campaign.

Tem Balanco
BuildYourSite

NerveCentral's genuine care for our success has been refreshing

We're grateful for the support we've received from NerveCentral in setting up our Customer.io account and our first workflow—they made the entire process incredibly smooth and manageable. What's more, their advice on best practices has been extremely valuable. Their professionalism, knowledge, and genuine care for our success has been refreshing. We highly recommend their services.

Greg Pfister
KaiRise

CIO Expert setup

NerveCentral supported us in setting up our emails through Customer.IO and made the process smooth and hassle-free.

Adnan Riaz
AIRE Health

I worked with NerveCentral using email and specific landing pages for user acquisition. NerveCentral was extremely creative and suggested strategies that ran contrary to norms in the design of emails, the amount of information conveyed and the time and day the message was sent. They understood the degree of explanation required to create trust and tested iterations across multiple times and days. As a result of their work, we created a mix of long and short-form emails sent at different times to optimize open and click-through rates. I appreciate their help and continued insight.

Tony Maull
Save Big Bread

David exhibits a very deep and clear understanding of Customer.io

David was very competitively priced, asked all the right questions, was very clear in his communications and completed the requested tasks very skillfully.

Charles Vamadeva
Media Marketing Consultants LLC

The folks at NerveCentral are incredibly intelligent and can handle some of the most complex marketing automation requirements. We hired them to come up with a blueprint for our automation requirements and they fulfilled without a hiccup.

Jeev Trika
Crowd Reviews

David was easy to work with. He communicated proactively regarding progress, and he recorded a video on how to adjust the campaign if needed. He was also responsive to our questions about the email campaign after the project was finished.

Alyona Waltl
Software Defined Automation

Working with NerveCentral on our email campaigns was a real pleasure. It was a relief to hand over the reigns to them, as we just weren’t getting around to creating any emails ourselves due to lack of time. And I’m glad we did, because they did a far better job of it than we could have. The additional revenue they’ve generated for us is over 10x our investment—we couldn’t be more pleased.

Artem K
Slimfy

Quick questions, straight answers

Do you only work with Customer.io?
We’re specialists, not generalists. Customer.io is our thing—and because we focus solely on it, we know the platform inside and out. That expertise is what gets you better results.

How long before we see results?
Some quick wins show up within weeks. Bigger improvements build over time. We’ll set realistic expectations from day one and keep you updated on progress.

What size companies do you work with?
We work with growing businesses across SaaS, health & wellness, fintech, and more. If you’re using Customer.io (or thinking about it), we can probably help.

What’s the first step?
Book a free consultation. You talk, we listen. Within 48 hours, we’ll send you our best ideas—no strings attached.